It is our pleasure to allow you, as our valued customer, the opportunity to take the saddle you have selected "on trial" for a 5 day period. We require credit card authorization for the full amount of the saddle, including any tax and shipping charges. Should you decide to buy the saddle, call the store and ask for an associate so that we can process the sale and send you a receipt. If the saddle is consigned, and you wish to make an offer, please contact us promptly and we will negotiate for you. Should you return the saddle, the credit card will be refunded for the cost of the saddle in accordance with our policy stated below. To ensure that our saddles remain looking as new as possible we ask that you adhere to a few simple requests.
1. Test Ride Saddles: The customer is responsible for any freight and insurance to and from The Tack Shop.
2. Please do not clean or oil the saddle (new or used).
3. Protect the saddle from stirrup leather marks by wrapping the leathers well with plastic wrap. We can also provide stirrup leather covers with a $10 deposit, refundable upon return of the covers. We expect to see marks on the billets from your girth, but NO other marks on the saddle. DO NOT run the stirrups up, as this does mark the saddle.
4. New saddles may be girthed up and ridden in for approximately 10 minutes to obtain an idea of how the saddle fits you and your horse.
5. Please wear paddock boots or short boots. DO NOT wear tall boots or chaps, as these will rub the saddle. Please DO NOT wear jeans.
6. Please use a thin clean pad under the saddle.
7. You are responsible for the saddle while it is in your care.
8. All saddles are guaranteed to have a sound tree and stitching unless otherwise stated.
9. Shipping insurance of the full value of the saddle required on all saddles being returned.
10. Saddles returned with excessive wear are subject to usage surcharges. Any saddle returned with excessive wear on the flaps, scratches in the leather, or dings on the pommel, cantle, or elsewhere will automatically be assessed a minimum 10% surcharge of the saddle value.